Transit Protection – Fast, Hassle-Free Cover for Your Order
We've Got You Covered – But You Can Make It Even Easier
Every order at Decor Interiors is packed with care and shipped using trusted couriers. Most parcels arrive safely, but if something goes wrong in transit, we’re here to help.
Transit Protection is an optional add-on that gives you faster, stress-free support if your order is lost, damaged or mishandled during delivery.
Why Add Transit Protection?
With Transit Protection, you’ll skip the usual courier claims process and get fast-tracked support directly from us. We’ll resolve any issues quickly and fairly, with no long waits or back-and-forth — just a simple, straightforward solution.
If your parcel arrives damaged or doesn’t turn up, you’ll be prioritised for a replacement or store credit without delays.
What Happens Without It?
We’ll always do our best to help. But without Transit Protection, we’re required to open an investigation with the courier, which can take longer. In some cases, this means waiting for courier claims to process before we can offer a resolution — and that delay can be frustrating.
Transit Protection puts you at the front of the queue. No paperwork. No waiting on third parties. Just fast, friendly help from us when you need it.
How Much Does It Cost?
Transit Protection is just £2.99 per order and is available at checkout. It’s optional, but especially useful for higher-value, fragile or one-of-a-kind items. Most of our customers choose to include it for peace of mind and priority support.
Questions?
Need help deciding? Drop us a message at [your contact email] or use our live chat — we’re always here to help.