Damages or Faulty Items Process

If you’ve received a damaged or faulty item, please follow these steps to ensure we can process your request quickly and efficiently:

Contact Us

• Email us at damages@decor-interiors.net to report the issue.

Include the following details in your email:

• Your Name
• Order Number
• Email Address

Describe the Issue

• Provide a clear and detailed description of the damage or fault.
• Let us know if there are any additional details we should be aware of.

Attach Photos

To help us authorise your return request, please include:

• A photo of the full product.
• At least one close-up photo clearly showing the damage or fault.

Important Notes

• Items must be returned in their original packaging for the request to be accepted.
• Photos are mandatory to authorise the return request.

Once we receive your email, our team will review the details and get back to you with further instructions. For any additional questions, don’t hesitate to reach out to us at damages@decor-interiors.net. We’re here to assist you!