Dulux Paint - Heritage - Rope Ladder
The vast majority of colours are available in Dulux Heritage Velvet Matt, Dulux Heritage Eggshell, Dulux Matt Emulsion, Dulux Easycare Durable Matt Emulsion, Dulux Softsheen For Walls & Ceilings, Dulux Waterbased Satinwood, Waterbased Eggshell, Oil Based Gloss For Wood & Metal, Waterbase Exterior Masony Paint, Exterior Eggshell, Exteriors Gloss
- Interior & Exterior Paints
- Due to the difference in screen resolutions please order a tester pot
- Application Brush Or Roller
For the best results out of Dulux paints, ensure surfaces to be painted are sound, clean, dry and free from dirt, dust or any other surface contaminants. Always follow the manufacturer's instructions on the tin. Use only in well-ventilated areas.
- Remove all loose and defective paint with a paint scraper, by sanding, or with a paint stripper.
- Remove any pre-existing mould and fungi using an appropriate mould and mildew cleaner
- Special precautions should be taken during surface preparation of pre-1960s paint surfaces as they may contain harmful lead
- Where necessary, wash the surface to remove dirt, grease and dusty residues, rinse with clean water and allow to dry
- Any surface defects should be filled with an appropriate filler
- If required, rub down surfaces and then wipe off with a damp, lint-free cloth to remove dust
- Seal all surfaces that remain powdery after thorough preparation with an appropriate plaster sealer
Always do a test area of Dulux Matt Paint before starting any project to assess product suitability. Follow the manufacturer's instructions on the tin at all times. Use only in well-ventilated areas.
- Stir thoroughly before and during use, making sure to include pigment gathered in the top and bottom creases of the tin
- Apply 2 even coats of Dulux Paints using a high-quality synthetic bristle brush, microfibre roller or airless paint sprayer
- Allow 2-4 hours between coats
- For a significant colour change, an extra coat may be required
DELIVERY
DELIVERY
We unfortunately do not offer next day delivery or express delivery as we feel couriers companies struggle to meet this target.
We try to keep delivery prices as competitive as possible and always aim to offer best possible value for money with a service that’s second to none. Click on the link to see a a more detailed cost for delivery.
Our Standard Delivery will be delivered via our Couriers: Parcelforce, DHL, DX Freight or equivalent within 3 - 7 days, delivery charges will be applied to your cart when ordering which will depend on the item your ordering size & weight or if the item is fragile. If you require any additional information or would like to speak to us please contact us on Tel 02890 839971 alternately email us on info@decor-interiors.net
Standard: Small & standard size items are not bigger than 120 cms
Fragile: Mirrors, Large Pictures, Glazed Pictures
Large: Large Furniture Items: Dining tables, Sideboards etc.
Parcelforce, DHL or Dx Freight will send a notification via text or email regarding your delivery details.
If your not home or available for the delivery and receive a calling card, then please contact the delivery company directly using the details on the calling card or contact our Customer Services Team at info@decor-interiors.net or on 02890839971.
Should you not respond to the calling card within 5 days, the goods will be returned to us and a re-delivery charge will be applicable.
Items dispatched by Standard Delivery via Parcelforce, DHL or DX Freight should arrive within 3 - 7 working days.
Our specialist couriers will contact you to arrange the delivery of large, heavy or fragile pallet delivery items.
RETURNS
All Return & Refund requests will be processed through our returns portal.
Please do not send emails regarding returns and refunds to our info@decor-interiors email address as this will not go through to the correct department and will cause a delay.
If you need a return address please see our contact page for details.
1.LOGIN TO OUR RETURNS PORTAL
You will need your order number and email address. Click here
2 .SELECT THE OPTIONS IN THE PORTAL
When finished you will get an email confirming that you have submitted a request for a return/refund.
3. You will get an email to confirm that your return / refund has been excepted or rejected. If accepted or rejected you will be contacted by one of our team to discuss your return / refund.
Items must be returned unused, in their original packaging, with proof of purchase and any returns note we include with your order.
EXCEPTIONS: (but not limited to) We regret we cannot accept returns on the following items unless they are damaged or faulty:
- Clearance Items
- Part-orders of wallpapers
- Gift Vouchers
- Mixed Paint
Wallpaper Returns:
We recommend requesting a sample | We are unable to accept returns of part orders of wallpaper .
Mixed Paint -
We are unable to accept any returns for paint that has been mixed for the customer unless there is a genuine fault or defect with the product. This is due to the fact that we will be unable to sell that product again as that colour is specific to the customer that ordered it.
Please ensure you have selected the correct colour, finish and quantity before ordering, if you are unsure, we would encourage you to request a Free Colour Chart or purchase a Sample Pot where available.
Colour Accuracy:
Although we endeavour to make our screen images as accurate as possible, colours on screen are for reference only and are an approximation of the true colour and should therefore not be regarded as absolutely correct.
Do not rely on screen representation for colour accuracy as the resolution on computer monitors can differ depending on the make and model and the settings of the output device used to display this page will also affect the visible colour.
Paint colours can also vary according to adjacent room colours and lighting conditions.
We would always encourage you to request a Free Colour Chart or purchase a Sample Pot where available, before committing to purchasing a larger tin size.
Please note that the above terms will not affect your statutory rights.
For more information about our returns policy, please Click Here
REFUNDS
Refunds
- On average a refund will take up to 14 days.
- We will start to process your refund and email you as soon as your parcel arrives back at our warehouse, and again when we have processed your refund.
- If you paid for your order with a gift voucher a replacement to the value of the refund will be issued. If we receive your return outside of the returns policy timeframe, you may also receive your refund as a voucher.
- If you've waited more than 28 days with no email from us, please get in contact on 02890 992423.
IF YOU CAN'T SEE YOUR REFUND ON YOUR BANK STATEMENT.
For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times.
Please wait 14 days before contacting us about your refund if you haven’t heard from us yet. If it’s been 14 days, we’ll get this looked into for you ASAP; just head over to our Contact Us section with the below information
- Your name
- Order number
- Product name and codes of the items you returned
You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. If this could be the case, please check your emails including spam and junk.
IF YOU HAVE PAID USING KLARNA OR CLEARPAY
If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or Clearpay or via the Klarna or Clearpay app.
On average a Klarna & Clearpay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated.
If you have any questions about extending your invoice, please contact Klarna or Clearpay Customer Service.
I’m returning part of my order but keeping some item, how will this affect my invoice?
The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. It takes up to 24 hours from your return being processed by us for your invoice to be updated – we’ll send you an email as soon as your refund has been processed.
If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Klarna or Clearpay for the items that you have returned.